O2 says community recovering after temporary outage

(Reuters) – British cell operator O2, which is owned by Spain’s Telefonica (TEF.MC), mentioned on Thursday its community had suffered an outage that prevented customers from making calls, but it surely had now been mounted.

A bicycle owner passes the entrance of a O2 Deutschland store in Berlin July 23, 2013. REUTERS/Fabrizio Bensch

“Some customers may have experienced issues using their mobile earlier today,” the company mentioned on Twitter.

“This was fixed within 40 minutes but some customers may experience intermittent issues reconnecting to the network. We’re investigating what happened and we’re truly sorry for any inconvenience caused.”

Users of the nation’s second-largest cell operator had taken to social media on Thursday afternoon to complain in regards to the outage. One of these affected was footballer Gary Neville, a former participant for Manchester United which is predicated at Old Trafford.

“Hey @O2 your network is down in Old Trafford. Not a surprise normally but it’s not match day!,” he mentioned on-line.

O2 competes in Britain with the market chief EE, owned by BT (BT.L), Vodafone (VOD.L), Three and plenty of different smaller suppliers.

Reporting by Kanishka Singh in Bengaluru and Kate Holton in London; Editing by Stephen Addison

Our Standards:The Thomson Reuters Trust Principles.

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