Alexa and Cortana: Two AI Heads May Be Better Than One | Home Tech

Microsoft and Amazon on Wednesday introduced the release of a public preview of the combination of their Cortana and Alexa voice assistants.

Cortana shall be out there on amazon Echo units, whereas Alexa shall be out there to U.S. clients on Windows 10 units and on Harman Kardon Invoke audio system.

“Our ongoing goal has been to make Cortana your intelligent assistant, wherever you need assistance, and across many devices and platforms, from Windows 10 PCs to iPhone and Android,” a Microsoft spokesperson mentioned in a press release offered to TechNewsWorld by company rep Joel Gunderson.

The collaboration is separate from the Alexa app on Windows 10 PCs, the spokesperson famous. “Our collaboration with Amazon is part of a longer-term vision for digital assistants to work together on behalf of our customers.”

How the Integration Works

Currently, Cortana and Alexa every can invoke their counterparts on sure units. For instance, Office 365 customers can entry Alexa on their PC. Echo customers can enlist Cortana to carry out work-related duties resembling previewing their calendar, including objects to a to-do record or checking e mail.

Additional expertise, providing options resembling streaming music and setting alarms, shall be added over time. Availability of the providers additionally will develop to different units.

“By bringing Cortana to Alexa and Alexa to Cortana, we are adding more value and choice for consumers and developers alike,” the Microsoft spokesperson mentioned. “Cortana users are now able to use Alexa to shop on and manage their Amazon orders, and access many of Alexa’s third-party skills by asking Cortana to open Alexa. Just as Alexa users now have access to Cortana’s helpful productivity features such as calendar and email management, day-at-a-glance and answers, simply by asking Alexa to open Cortana.”

Just having the Outlook calendar built-in into Alexa “is a huge step forward,” famous Bill Ablondi, director of good home methods at Strategy Analytics.

“I tried to get Google Assistant to work with my Outlook calendar but was unsuccessful,” he advised TechNewsWorld.

To allow Cortana as a talent on Echo units, customers have to say “Alexa, open Cortana” and observe the sign-in directions or arrange their Microsoft account.

To allow Alexa as a talent on a PC, customers say “Hey, Cortana, open Alexa” or click on the microphone button and say “Open Alexa,” after which signal into or arrange their Amazon account.

Some options that both assistant can deal with simply, like setting alarms and timers, will not be included within the integration.

Cortana finally could also be positioned because the assistant to make use of for work and productivity-related duties and Alexa for private duties.

“It will be interesting to see how the digital assistants determine what’s work and what’s not,” Ablondi mentioned.

Voice Interaction Revolution

“I think we are evolving to a standard voice interface to the data domain,” noticed Michael Jude, program supervisor at Stratecast/Frost & Sullivan.

“When that happens, voice interaction will really take off,” he advised TechNewsWorld.

The global market for voice and speech recognition software program will whole practically US$7 billion by 2025, up from the $1.1 billion chalked up in 2017, in line with Tractica.

There has been an upsurge within the growth of viable market use circumstances that make use of the human voice to manage extremely subtle, automated processes, the company mentioned.

What Microsoft and Amazon Gain

Amazon has about 45,000 expertise whereas Cortana has solely about 250, however “It isn’t the skills, since most Alexa users use only a tiny fraction of them,” famous Rob Enderle, principal analyst on the Enderle Group.

“It’s more that Alexa is the only interface for Echo devices, so people are forced to use her and are used to that,” he advised TechNewsWorld.

Amazon wants this partnership as a result of it is shedding floor to Google within the good speaker market, Enderle mentioned.

In Q2, Google had 28 % of the global good speaker market, up from 16 % in Q2 2017, whereas Amazon had 41 %, down from 76 % in Q2 2017, in line with Strategy Analytics.

The partnership will give Amazon “broader placement on more devices,” Enderle mentioned. Microsoft, in the meantime, “will hopefully get better access to Amazon content, which they need for products like the Surface Go.”

Microsoft “gets the assurance that Windows PCs will stay relevant as digital assistants become more useful and commonplace, while getting some breathing room to work on Cortana,” mentioned Eric Smith, director of related computing at Strategy Analytics.

Amazon “gets a big foot in the door in the PC world, which has over a billion devices in use globally,” he advised TechNewsWorld. “It truly is a win-win.”

Impact of the Integration

“Simple is best for consumers, and while [the integration] simplifies using two digital assistants or AIs, it’s still a bit clunky,” remarked Jack Narcotta, senior business analyst for good home methods at Strategy Analytics.

“The value proposition is ahead of the functionality,” he advised TechNewsWorld, “but that said, this is still a beta service.”

Impact on Other AIs

The integration is not going to have any impact on different voice assistants, Narcotta urged, as a result of “Siri, Bixby and other AI assistants exist largely to serve their own ecosystems. Those providers are more concerned with expanding their footprints than forging new partnerships.”

However, Samsung owns Harman Kardon, and it has its personal Bixby voice assistant, which could complicate issues.

“With Samsung, anything’s possible,” Frost’s Jude noticed. “They just came out with an update to their intelligent appliance software that uses their own version of Android, which is incompatible with just about every other Android device.”

Offering each Alexa/Cortana and Bixby could be in Samsung’s greatest curiosity, Smith urged, as a result of “otherwise they risk losing out on sales of devices where voice is most important, as users begin finding their preferred assistant.”

Privacy Issues

Raw voice knowledge is not going to be shared between Microsoft and Amazon, the Microsoft spokesperson mentioned. All interactions with every voice assistant shall be ruled by the respective company’s privateness coverage.

Privacy “is definitely an issue,” Ablondi mentioned. “Integrating in work-related tasks with non-work creates potential security risks too.”

There is all the time room for error, Smith famous. “Hopefully both companies are thinking about security and privacy controls.”

Still, “neither Amazon’s nor Microsoft’s business models depend on selling information on their users to be profitable, which is likely the strongest protection against abuses of personal information,” Enderle identified. “Both are far less risky than Google, which does have that model.”

Richard Adhikari has been an ECT News Network reporter since 2008. His areas of focus embrace cybersecurity, cell applied sciences, CRM, databases, software program growth, mainframe and mid-range computing, and utility growth. He has written and edited for quite a few publications, together with Information Week and Computerworld. He is the creator of two books on shopper/server expertise.
Email Richard.


Tech News


Show More

Related Articles